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Frequently Asked Questions

Our Most Common Inquiries

Where do you ship?

Currently, only shipping to US with hopes to expand in the future.

How long does it take to receive my order

I take 7-10 days to process and make the order and then it takes about 7-10 days for shipping.

Will my candle be damaged in transit?

Due to the nature of this product, I will pack candles carefully. 
With warm weather comes the chance for the candle to melt in transit. Please consider shipping to an address in which you will be able to bring package inside.

What if my package is lost?

If your order says delivered and it's not, please contact your local post office USPS. They will be able to track to see where the package(s) were delivered. Flaming Foliage is not responsible for lost or stolen package(s) marked delivered by USPS. If stuck in transit, I can help file a claim with the carrier.

What is the return policy?

Please contact me for return and refunds.

Do you take custom orders?

Possibly! I am open to custom orders, with that being said I run this business by myself. Please contact me and we can discuss our options!

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